FAQs
FAQ'S
1. What is DTF Shop?
DTF Shop is your trusted online store for high-quality DTF prints, accessories, and supplies. We offer a wide range of products with a focus on quality, customer satisfaction, and timely delivery.
2. How can I place an order?
You can place an order by simply browsing our website, selecting the products you like, adding them to your cart, and proceeding to checkout.
Payment can be made through various secure online payment options.
3. What payment methods do you accept?
We accept multiple online payment methods, including:
Credit/Debit Cards
Net Banking
UPI
Wallets (Paytm, PhonePe, etc.)
4. How long does delivery take?
Typically, orders are delivered within 5–7 business days. Delivery times may vary depending on your location and external factors like courier delays.
5. What is your return policy?
We accept returns within 7 days of delivery, provided the item is unused, unwashed, and in its original condition and packaging.
For complete details, please refer to our Return Policy.
6. How do I track my order?
Once your order is shipped, you will receive a tracking link via email or WhatsApp. You can use this link to track the status and location of your shipment.
7. Can I cancel my order?
You can cancel your order before it is dispatched. Once the order is shipped, cancellation is not possible, but you can request a return after delivery under our Return Policy.
8. How do I initiate a return or replacement?
Simply contact our WhatsApp Support- +91 81235 24574Â team with your order details and reason for return.
They will guide you through the return or replacement process.
9. Do you offer exchanges?
Yes!
We offer exchanges if the item you received is defective, damaged, or different from what you ordered.
11. Is my information safe with DTF Shop?
Absolutely!
We are committed to protecting your privacy and personal information. For more details, please refer to our Privacy Policy.