1. Account and Order Information

• Name, mobile number, email address, billing address and shipping address.
• Company name, GSTIN and tax invoice details when provided.
• Order details, product details, payment status, invoice details and delivery notes.
• Support tickets, WhatsApp messages, email requests, photos, videos and issue details shared by you.

2. Social Login Information

If you sign in using Google, Facebook or another supported login method, we may receive basic profile details such as name, email address, profile identifier and login confirmation. We do not receive your social account password.

3. Automatically Collected Information

When you visit DTFShop.in, we may collect basic technical information such as IP address, browser type, device type, pages visited, referral source, time spent, cookies and tracking information used for analytics, security and customer experience.

4. Order and Service Use

• To process orders, payments, refunds, replacements and delivery.
• To generate GST invoice and maintain order history.
• To verify COD orders, reduce fraud and protect the store.
• To provide WhatsApp, email, phone, remote or ticket-based support.
• To manage rewards, coupons, failed payment recovery and customer account features.

5. Communication Use

We may contact you for order confirmation, shipment updates, payment issues, COD verification, support response, warranty guidance, product compatibility, return inspection, important policy updates and customer service communication.

6. Improvement and Analytics

We may use analytics and website behaviour data to improve product pages, checkout, support quality, website speed, fraud prevention, stock planning and marketing performance.

7. Cookies and Tracking

Cookies help us remember cart sessions, login status, customer preferences, analytics, security checks and website performance. You can control cookies from your browser settings, but some website features may not work properly if cookies are disabled.

8. Security of Your Information

We use reasonable security measures such as SSL/HTTPS, secure payment gateway processing, access control, backups, malware protection and limited internal access. However, no online system can guarantee absolute security.

9. Links to Other Websites

DTFShop.in may link to payment gateways, courier tracking pages, partner websites, social media pages or external resources. We are not responsible for the privacy practices or content of third-party websites.

10. Access, Correction and Deletion

You may request access, correction or deletion of your personal data where applicable. Some order, invoice, tax, payment, legal or fraud-prevention records may need to be retained as required by law or business compliance.

11. Marketing Preferences

You may unsubscribe from promotional communication where an unsubscribe option is available. Important order, support, payment, safety and policy communications may still be sent when required.

12. Children’s Privacy

DTFShop.in is intended for customers capable of making purchases for printing products and business use. We do not knowingly collect personal information from children under 13.

13. Policy Updates

We may update this Privacy Policy from time to time. Updated terms will be posted on this page and may apply from the date of publication unless otherwise stated.